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You’re building homes, fixing problems, and running crews — but who’s supporting your back office?

In the field or on the phone, it’s easy to get buried in scheduling, follow-ups, and paperwork. A Virtual Assistant helps you stay on top of customer inquiries, team coordination, and admin tasks — so you can keep jobs moving and business growing.

What Tasks Should Your VA Handle?

Inbound Calls & Customer Support

✔ Answer calls from new and existing customers.

✔ Provide estimates, availability, and basic service information.

✔ Collect and log job details for dispatch or quoting.

Scheduling & Coordination

✔ Book and confirm service calls, estimates, or installs.

✔ Coordinate routes and time slots for technicians.

✔ Reschedule or follow up on missed appointments.

CRM & Job Management

✔ Enter lead and job data into systems.

✔ Keep track of job progress, customer notes, and open tasks.

✔ Tag and categorize leads for future follow-up or campaigns.

Estimates, Invoices & Collections

✔ Send quotes and proposals.

✔ Follow up on pending estimates or unpaid invoices.

✔ Track job payments and send receipts.

Inbox & Admin Support

✔ Triage emails and organize vendor or client communication.

✔ Track licenses, insurance, and renewal deadlines.

✔ Maintain a digital filing system for photos, contracts, and receipts.

 

Reputation & Marketing Support

✔ Request reviews after jobs are completed.

✔ Manage Google My Business or Yelp pages.

✔ Post before-and-after photos and promos to social media.

 

Who We Serve

ICP 1 - Financial Planners

 

FINANCIAL PLANNERS

ICP 2 - Realtors and STR Owners

 

REAL ESTATE PROFESSIONALS

ICP 3 - Coaches and Public Speakers

 

COACHES & CONSULTANTS

ICP 4 - Medical Clinic Owners

 

MEDICAL CLINIC OWNERS

ICP 5 - Home Service Business Owners

 

HOME SERVICE BUSINESS OWNERS

ICP 6 - Accounting-Bookkeeping Firm Owners

 

ACCOUNTING / BOOKKEEPING FIRM OWNERS

Our Virtual Assistants

 

 

Executive VA

 

 

 

Admin VA

 

 

 

General VA

 

Book a Free Consultation—Let’s Find Your Perfect Virtual Assistant!

Schedule a quick call with our team to discuss your needs and discover how a Virtual Assistant can help you save time and grow your business.

Book a meeting now!

Book Your Free Consultation—Let’s Find Your Perfect Virtual Assistant!

Schedule a quick call with our team to discuss your needs and discover how a Virtual Assistant can help you save time and grow your business.

 

Founded in 2008

170 clients across
North America

 

Excellent rating

Award-winning virtual assistance

Book a meeting now!

Our people, Your success

Our dedicated, full-time virtual assistants are thoroughly vetted and equipped with the latest tools, comprehensive training, and full insurance coverage. This ensures exceptional consistency, reliability, and top-tier service for businesses across the USA and Canada.

North America Focus

We specialize exclusively in the North American market, focusing on the USA and Canada. Our approach combines in-depth local expertise with global experience and proven best practices.

Real people, Real results

At My Virtual Assistant Desk, we’re more than just a platform – we’re real people who care. We personally know our team, understand our clients, and have deep insights into the North American market. Your success isn’t just our priority; it’s personal. Partner with us for virtual assistant services that truly make a difference!

Project Services

Need reliable IT project support?

Let Heartfelt IT handle your upgrades, relocations, and setups with ease.

Contact us today for stress-free, on-time solutions!