Your clinic runs on care — but your time disappears into admin work.
Between patient inquiries, appointment logistics, and endless paperwork, it’s easy to lose focus on what matters most: quality care and sustainable growth. A Virtual Assistant helps streamline operations, improve patient experience, and give you back control of your time.
What Tasks Should Your VA Handle?
Patient Communication & Scheduling
✔ Answer calls, texts, or emails for appointment requests and follow-ups.
✔ Schedule and confirm appointments with patients.
✔ Send pre-visit instructions, reminders, and post-visit care notes
Calendar & Inbox Management
✔ Manage your schedule across multiple providers or clinic rooms.
✔ Triage emails from patients, vendors, and insurance companies.
✔ Block time for admin work, procedures, or staff meetings.
EHR & Documentation Support
✔ Input patient data, notes into your EHR system.
✔ Maintain accurate digital records and flag missing information.
✔ Prepare referral letters, patient summaries, or forms for review.
Billing & Insurance Coordination
✔ Verify insurance eligibility and collect pre-authorizations.
✔ Submit claims and track denials for follow-up.
✔ Respond to billing inquiries and send payment reminders.
Admin & Practice Management
✔ Monitor supply orders and coordinate vendor communication.
✔ Track patient satisfaction surveys and online reviews.
✔ Maintain internal SOPs, compliance checklists, or licensing deadlines.
Marketing & Community Engagement
✔ Manage your clinic’s social media pages and post updates.
✔ Send newsletters or seasonal health tips to patients.
✔ Coordinate outreach campaigns for events, screenings, or promotions.
Who We Serve
MEDICAL CLINIC OWNERS
HOME SERVICE BUSINESS OWNERS
ACCOUNTING / BOOKKEEPING FIRM OWNERS
Our Virtual Assistants
Executive VA
Admin VA
General VA
Book a Free Consultation—Let’s Find Your Perfect Virtual Assistant!
Schedule a quick call with our team to discuss your needs and discover how a Virtual Assistant can help you save time and grow your business.
Book a meeting now!
Book Your Free Consultation—Let’s Find Your Perfect Virtual Assistant!
Schedule a quick call with our team to discuss your needs and discover how a Virtual Assistant can help you save time and grow your business.
Founded in 2008
170 clients across
North America
Excellent rating
Award-winning virtual assistance
Book a meeting now!
Our people, Your success
Our dedicated, full-time virtual assistants are thoroughly vetted and equipped with the latest tools, comprehensive training, and full insurance coverage. This ensures exceptional consistency, reliability, and top-tier service for businesses across the USA and Canada.
North America Focus
We specialize exclusively in the North American market, focusing on the USA and Canada. Our approach combines in-depth local expertise with global experience and proven best practices.
Real people, Real results
At My Virtual Assistant Desk, we’re more than just a platform – we’re real people who care. We personally know our team, understand our clients, and have deep insights into the North American market. Your success isn’t just our priority; it’s personal. Partner with us for virtual assistant services that truly make a difference!
Project Services
Need reliable IT project support?
Let Heartfelt IT handle your upgrades, relocations, and setups with ease.
Contact us today for stress-free, on-time solutions!
